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Digital Transformation

Process Redesign

Putting software on top of a confusing process gives you a faster confusing process. We map how work really flows today, remove the steps that add nothing, and only then decide what technology should support it.

Map the work as it is

We follow real cases through the organisation: who touches them, what is re-keyed, where they wait and where errors creep in. People doing the work are part of every session.

Design the work as it should be

The redesigned process removes duplication and hand-offs, sets clear ownership and identifies the parts worth automating. It becomes the brief for any system that follows.

An example: how Global Wakili organises the work of a law firm
  • Change & Adoption

    Training and support that make sure new systems are actually used, and used well.

  • Legacy Modernisation

    Replacing ageing systems safely, with old and new run side by side until the new one has proven itself.

  • Industry

    Financial Services

    Banks, SACCOs, microfinance institutions and insurers that cannot afford downtime or data loss.

  • Industry

    NGOs

    Non-governmental organisations that need dependable systems and strong data protection on a careful budget.

  • Industry

    SMEs

    Growing businesses that have outgrown spreadsheets and want systems that will scale with them.

Talk to an engineer about your project

Tell us what you are trying to fix or build. We will reply with a straight answer about whether and how we can help.

Or call +254 (0)724 178 878

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